Last Updated: August 10, 2023

Please read these Terms and Conditions ("Terms", "Terms and Conditions", "Policy") carefully before using the website (the "Service", "Website") operated by Sound Access, LLC ("us", "we", "our", "practice"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Service. If you are a California resident, please see the California Privacy Policy Rights Section below. 

Information You Provide

We may receive personal information you voluntarily provide when you interact with our Service. For example, when you request information about our practice; participate in surveys or promotional activities online or in any other venue (including our social media platforms, including making public comments or sending private messages); subscribe to our programs, promotional e-mails, newsletter, or social media platforms; and/or contact us with your questions/comments. Note, we may receive information about you from third party sources, such as your family members. 

How We Use Personal Information

We may use the information and data you voluntarily provide in order to operate our practice and to respond to your requests and/or comments. More specifically, we may use your personal information to: send communications to you, such as respond to your requests; administer promotions or surveys; customize, analyze, and improve our practice (including content and advertisements on our website; comply with our legal and regulatory responsibilities and to enforce your rights; authenticate users and to provide for the safety and security of our website and otherwise prevent fraud and other prohibited or illegal activities; protect the security of our website and our practice; and/or otherwise, as disclosed to you at the point of collection). 

Disclosing Your Personal Information

We may disclose your personal information to parties who support our practice, such as technical support, delivery of services, web-hosting providers, analytics providers, and other information technology providers. We may disclose your personal information to any court, government authority, law enforcement agency, or other third party where we believe disclosure is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals' personal safety, or to detect, prevent, or otherwise address fraud, and security or safety issues. We may disclose your personal information to our affiliated entities and in connection with the sale, assignment, or other transfer of our practice. Except as described above, we will not disclose your personal information to third parties for their own marketing purposes. 

How We Secure Your Personal Information

​We take precautions to protect your information. When you submit sensitive information via the Service, your information is protected both online and offline. You can verify this by looking for a closed lock icon at the beginning of the address on the web page. We also protect your information offline. Only individuals who need the information to perform a specific job are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment. 

Collection and Use of Children's Personal Information

The Service is directed to people who are at least 13 years of age or older. If any parent, guardian, or other responsible adult becomes aware that we have collected personal information from a child under the age of 13, please contact us.

Cookie Guide 

Our Service may use a standard technology called a "cookie" and other similar technologies. These technologies automatically identify your browser whenever you interact with our Service. We may use cookies and other technologies required for the operation of our Service and for analytical and performance data. If you would like to change how a browser uses cookies, including blocking or deleting cookies from our Service, you can do so by changing the settings in your web browser. To control cookies, most browsers allow you to either accept or reject all cookies, only accept certain types of cookies, or prompt you every time a site wishes to save a cookie. It is also possible to delete cookies that are already saved on your device by a browser. The process for controlling and deleting cookies vary depending on which browser you use. To find out how to do so with your browser, you can use your browser's "Help" function or you can visit 

Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Sound Access, LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks, copyrights, and original content may not be used in connection with any product or service and may not be copied, saved, or used in anyway for either public or private use without the prior written consent of Sound Access.    

The Service includes trademarked, copyrighted, and original content of third party partners with prior consent  from the associated third party for exclusive use by the Service and Sound Access, LLC. All trademarks, copyrights, original content, and features of third party partners are protected by copyright, trademark, and other laws of both United States and foreign counties. Third party trademarks, copyrights, original content, and features may not be used in connection with any product or services and may not be copied, saved, or used in anyway for either public or private use without the prior consent of the associated third party.  

Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by Sound Access, LLC. These other websites may send their own cookies to you, independently collect data or solicit personal information and may or may not  have their own published privacy policies. Sound Access, LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.You acknowledge and agree that Sound Access, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Social Media and Features
Our Service may include social media features, including links to our social media pages, follow buttons, and others. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable features to function properly. Social media features are either hosted by a third party or hosted directly on our Service, Your interactions with these features are governed by the privacy policy of the company providing it.  

Governing Law
These Terms shall be governed and construed in accordance with the laws of Missouri, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

California Privacy Rights 

This Section provides additional terms that apply to residents of California only to the extent that the California Consumer Privacy Act (the “CCPA”) is applicable to Sound Access, LLC. In the event of a conflict between this Section and the remainder of this Privacy Policy, this Section shall take precedence for California residents.

California Shine the Light: Under California Civil Code Section 1798.83, California residents have the right to obtain (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes; and (b) a description of the categories of Personal Information disclosed. Please contact us to receive this information.

California’s “Do Not Track” Requirement: We do not react to “Do Not Track” or “DNT” browser signals at this time.

The Collection, Source, Purpose and Sharing of Your Personal Information: To learn the categories of Personal Information we collect, please review the section entitled “Information You Provide” above. To learn the categories of sources from which your Personal Information is collected, please review the section entitled “Information You Provide” above. To learn the purposes for collecting your Personal Information, please review the section entitled “How We Use Personal Information” above. To learn the categories of third parties and service providers with whom we share your Personal Information, please review the section entitled “Disclosing Your Personal Information” above.

In the last 12 months, we may have disclosed the following categories of Personal Information for our business purposes, or one of our service provider’s business purposes. See the section above titled “Personal Information You Provide” for more detail on the type of Personal Information in each category.

Your information may be “sold” as defined under the CCPA, which defines “sale” as the disclosure of Personal Information to a third-party for monetary or other valuable consideration. California’s definition of sale is broad and encompasses many types of data transfers. However, we do not “sell” any consumer data in the traditional sense for monetary compensation.

In the past 12 months, we may have collected, and disclosed to third parties for our business purposes, the following categories of Personal Information relating to California residents covered by this disclosure: Identifiers, such as name, postal address, IP address, account credentials and email address; personal information, as defined in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as contact information and financial information; characteristics of protected classifications under California or federal law, such as gender; commercial information, such as transaction information and purchase history; internet or network activity information, such as browsing history and interactions with our website; geolocation data, such as Internet Protocol (IP) location; audio, electronic, visual and similar information, such as call and video recordings; and inferences drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences and characteristics.

The CCPA provides additional rights to California residents. Subject to exceptions permitted by applicable laws and verification of your identity, if you live in California, you may exercise the following rights with regard to your Personal Information. Capitalized terms in this Section that are not defined elsewhere in this Privacy Policy have the definitions set forth in the CCPA. You have a right to access any of the following that occurred in the prior 12-month period: The categories of Personal Information we collected from you; the categories of sources from which the Personal Information was collected; the specific pieces of Personal Information that we have collected from you (i.e. “data portability”); the categories of third parties with whom we shared your Personal Information; the categories of Personal Information that we Sold or disclosed for a Business Purpose; and the Business or Commercial Purpose for collecting or selling your Personal Information. Right to Deletion. You have a right to request that we delete Personal Information we collected from you. We will comply with such request, and direct our service providers to do the same, subject to certain exceptions permitted by applicable law.

To exercise your rights under the CCPA, you may contact us at any of the following: By Telephone: 314-313-2289; By e-mail:; By Regular Mail: Sound Access, 10097 Manchester Rd., Suite 105, St. Louis, MO 63122

If you are a California resident, only you or a person that you authorize to act on your behalf may make a request related to your Personal Information. A parent or legal guardian may make a request on behalf of their child. If you submit a request on behalf of another person, we may require proof of authorization and verification of identity directly from the person for whom you are submitting a request.In order to verify your request to access or delete your data, you must provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Information, and you must describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to your request.When we receive your request to exercise your rights under the CCPA: (a) we will acknowledge receipt of your request; (b) we will try to match the information you provide in making the request with information we already maintain about you; (c) if required to verify your identity, we may ask you to provide additional information, including Personal Information; and (d) we will consider various factors when determining how to verify your identity, such as the sensitivity and value of the data, the risk of harm, the likelihood of fraud, etc.
We will only use Personal Information we collect during the verification process for the purpose of verifying your identity. If you maintain an account with us, we may use that account to respond to your request and/or verify your identity. If we are unable to verify your identity as required by applicable laws and regulations, we will decline to comply with your request, and let you know why. We will try to respond to your request within 45 days. If we require additional time, we will inform you of the reason and extension period. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. For data portability requests, we will select a format to provide your Personal Information to you. We may charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded.

You have a right to not receive discriminatory treatment for exercising any of your rights under the CCPA.

Users Outside of the United States

​The Sound Access, LLC Service is located in the United States. The Service is directed solely towards users who reside in the United States. If you choose to use the Service from outside the United States, you are consenting to the collection, storage, processing, and transfer of your information in and to the United States, pursuant to the laws of the United States. 

We occasionally update this Terms and Conditions. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If we make changes to the Terms or make any material changes to how we use your personal information, we will revise this Terms's effective date, included at the beginning of the Terms. We encourage you to periodically review the Terms and Conditions  to be informed of how we are using and protecting your personal information. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorized to use the Service.  

Contact Us

If you have any questions about these Terms, please contact us.


 Terms and Conditions